Frequently Asked Questions

How can I pay and when will my balance be due?
A 30% deposit is required to secure the booking. This can be paid by cash, cheque or bankers transfer. The holiday booking cannot be confirmed until the payment of the deposit arrives and clears. The balance is then due 10 weeks prior to departure.

I have satellite TV in the Villa what channels does that include?
English speaking channels are available including News Channels & free view – please do not expect the usual satellite channels you receive at home although you may be lucky!

Are linen and towels provided in the Villa?
Yes, all bedroom and bathroom linen is provided and changed on a weekly basis. You will need to take your own beach towels to use around the pool.

Is there a maid service?
Yes - one service a week.

Are transfers provided?
No, although we can assist you prior to your departure with information on local Taxi / Hire car information.

Can we go into villa before 4 pm on arrival?
The official time for entry to Thalia Villa is 4 p.m. If you arrive before this time, you are welcome to use the outside facilities, e.g..pool and sun beds but you will not be able to get into the Villa until it has been cleaned. Please remember that previous guests will still be in residence up to 10am so no entry to the Villa or its outside facilities will be allowed before that time.

What is in a welcome pack?
Unlike most Villa Holiday’s, the welcome pack at Thalia Villa is complementary (inclusive).

It contains the basic essentials, which are tea, coffee, water, milk, bread, jam etc. Don’t rely on the pack to feed you for days – it is only the basic essentials to last you until the local shop opens and if you are arriving late in the evening or very early morning.

Can we stay in the Villa later than the confirmed vacating time of 10am?
This is not usually possible as the Villa will need to be cleaned and prepared for the next guest. However if you have very special requirements for needing to stay in the Villa after 10am, then please ask and we will do our best to accommodate.

Where do I pick up my Villa keys?
Details regarding your key collection will be sent to you prior to your departure and will depend on your location, we can either send the keys to you by post or alternatively you will be met at the Villa by our representative in Cyprus.

Does the villa have a safe?
Currently, no. However we are looking into this, but would remind you that your personal possessions remain at your own risk at all times.